Terms of Use

1. About Smriti

Smriti is an educational technology platform that helps users prepare for competitive examinations by studying previous-year questions as guided micro-lessons, together with related learning, revision, progress-tracking and study-planning functionality. The features available on the Platform may change, expand or be discontinued from time to time.

2. Definitions

• “Content” means all material made available on or through the Platform, including text, explanations, questions and answer keys, notes, graphics, images, interface elements, data compilations and software.
• “Smriti Content” means Content that is created, owned or licensed by the Company, including our explanations, learning material, question-bank organisation, study and revision systems, design and software.
• “Platform” means the Smriti website, applications and related services operated by the Company, at smritipyq.in and any successor address.
• “Services” means the features, tools and functionality made available through the Platform, whether free or paid.
• “User”, “you” or “your” means any person who accesses or uses the Platform.
• “Person” means any natural person, and any firm, company or other legal entity.

3. Eligibility

You may use the Platform only if you can form a legally binding contract under the Indian Contract Act, 1872, and are not barred from doing so under any applicable law. If you are a minor, you may use the Platform only under the supervision, and with the involvement and consent, of a parent or legal guardian who agrees to these Terms on your behalf and accepts responsibility for your use. We may require verifiable parental or guardian consent where applicable law relating to the processing of a child’s personal data so requires.

You agree to provide accurate, current and complete information when using the Platform and to keep it updated. We may suspend, restrict or terminate access where we reasonably believe the Platform is being misused or that information provided to us is inaccurate, outdated or incomplete.

4. Compliance with our policies

Your use of the Platform is also governed by:

• our Privacy Policy;
• our Refund and Cancellation Policy, where you purchase a paid Service; and
• any additional or specific terms that we display for a particular Service, which apply in addition to these Terms.

If there is a conflict between these Terms and any Service-specific terms, the Service-specific terms apply to that Service to the extent of the conflict.

5. Registration and accounts

Some Services require an account. You may be able to register using a third-party authentication or sign-in service; if you do, you authorise us to receive the basic profile information described in our Privacy Policy from that service.

You are responsible for all activity that occurs under your account. You must keep your login credentials confidential, must not share your account, and must notify us promptly of any unauthorised use. We may suspend or close accounts that we reasonably believe are fraudulent, duplicated, shared, or used in breach of these Terms.

6. Communications

By using the Platform, you consent to receive communications from us relating to the Services, such as account, security, transaction and service notices, through the contact details or channels you provide, subject to applicable law. Service communications are part of the Services and you may not be able to opt out of all of them while you hold an account. We do not send marketing communications unless you have separately opted in, and you may withdraw that consent at any time.

7. Acceptable use and conduct

You agree that you will not, and will not permit any Person to:

• use the Platform for any unlawful, fraudulent or misleading purpose, or in breach of any applicable law or regulation;
• scrape, crawl, spider, harvest or otherwise extract Content in bulk, whether manually or using any automated means;
• access the Platform through automated scripts, bots or other tools except a standard web browser used by a human, or generate artificial activity;
• copy, reproduce, republish, distribute, display, sell, licence or otherwise exploit any Content except as expressly permitted in Section 9;
• use the Platform or any Content for any unauthorised commercial purpose;
• infringe the intellectual property, privacy, publicity or other rights of the Company or any third party;
• disrupt, interfere with, overload or impair the Platform, its servers or networks, or the experience of other users;
• introduce any virus, worm, trojan or other malicious or harmful code;
• gain or attempt to gain unauthorised access to the Platform, other users’ accounts, or any system or network connected to the Platform;
• probe, scan or test the vulnerability of the Platform, or breach or circumvent any security, authentication or technical measure, including any measure that separates free Content from paid Content;
• impersonate any Person or misrepresent your affiliation with any Person;
• reverse engineer, decompile or disassemble any part of the Platform, except to the extent this restriction is prohibited by applicable law;
• collect, store or misuse any other user’s personal information; or
• otherwise misuse the Platform or the Company’s systems.

We may investigate suspected breaches of this Section and cooperate with law-enforcement authorities as required by law.

8. Paid Services, taxes, cancellations and refunds

Certain Services may be offered on a paid basis from time to time. Where they are, the following applies:

• the price and the scope of what is included are shown before you complete the purchase, in Indian Rupees and inclusive of all applicable taxes;
• by purchasing, you authorise us and our payment service provider to charge the amount shown to your chosen payment method, and you confirm that you are lawfully entitled to use it;
• a paid Service is a licence to access the Service for the stated period; it is not a sale of goods and it is not transferable;
• if a payment fails or is reversed, we may suspend or withdraw access to the paid functionality until payment is completed;
• we may change the price of a Service, but a change applies only to a purchase or renewal made after the change takes effect, never to a period you have already paid for; and
• cancellation and refunds are governed by our Refund and Cancellation Policy.

Where a Service is offered as a one-time purchase for a fixed access period, it does not renew automatically and no payment mandate is stored, so no future charge is made unless you initiate a new purchase yourself.

9. Intellectual property and licence

The Platform and all Smriti Content, including its visual interface, branding, graphics and design, software and code, the selection, organisation and compilation of the question bank, our explanations and learning material, and our study and revision systems, are owned by or licensed to the Company and are protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use the Platform and the Content for your own examination preparation. You must not redistribute, resell, reproduce, publicly display, bulk-extract, modify, publish, sublicense or commercially exploit any Content, in whole or in part, except as expressly permitted by us in writing.

Previous-year examination questions, official notifications and similar materials are the property of the relevant examination authorities or other rights holders and are referenced on the Platform for educational purposes only. Nothing on the Platform is a claim of ownership over those materials. Our rights subsist in our own explanations, structure, compilation, systems and software.

10. Third-party services

Some functionality on the Platform depends on services provided by third parties, such as authentication, hosting, analytics and payment processing. Your use of those services may also be governed by the third party’s own terms and privacy policies, and we are not responsible for their acts or omissions. We may add, change or remove third-party dependencies without notice.

11. Independent examination-preparation platform

Smriti is an independent educational and preparation platform. It is not affiliated with, endorsed by, sponsored by or officially connected with the Uttar Pradesh Public Service Commission (UPPSC), the Union Public Service Commission (UPSC), any other Public Service Commission, any examination authority or any government body, unless we expressly state otherwise.

You must independently verify examination dates, official notifications, eligibility criteria, syllabus, rules, answer keys, results and any other official information with the relevant official authority. We are not responsible for changes to, or errors in, information published by those authorities.

12. Educational accuracy and no guarantee of outcome

Our explanations and learning material are prepared with reasonable care, but errors and omissions can occur, and questions and official keys can be revised or withdrawn. You should independently verify anything important against official and standard sources. The Platform supplements your preparation; it does not replace official syllabi, notifications or standard textbooks.

We do not guarantee any particular marks, score, rank, selection, examination result or other outcome from using the Platform.

13. Term and termination

These Terms apply for as long as you use the Platform. We may, at our discretion and to the extent permitted by law, restrict, suspend or terminate your account or access, remove Content, or discontinue any part of the Services, including where we reasonably believe you have breached these Terms or engaged in fraud or misuse. Where practicable and lawful, we will tell you the reason.

You may stop using the Platform at any time and ask us to close your account. Sections that by their nature should survive termination, including Sections 9, 12, 14, 15, 16, 21 and 24, continue to apply.

14. Disclaimer

To the fullest extent permitted by applicable law, the Platform and the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. We do not warrant that the Platform will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Content is accurate, complete, reliable, current or suitable for your purposes. Some features are new or experimental and may be changed or withdrawn. Your use of the Platform is at your own risk.

15. Limitation of liability

To the fullest extent permitted by applicable law, the Company will not be liable for any indirect, incidental, special, consequential, exemplary or punitive loss or damage, or for any loss of data, goodwill, opportunity, savings or examination outcome, arising out of or in connection with your use of, or inability to use, the Platform or the Services, whether based in contract, tort, negligence, strict liability or otherwise, and whether or not we have been advised of the possibility of such loss.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

[Whether to include a monetary cap on aggregate liability, and its amount, is a commercial and legal decision for the owner and is left open here.]

16. Indemnification

You agree to indemnify and hold harmless the Company and its proprietor, personnel and service providers from and against any claim, demand, loss, liability, cost or expense (including reasonable legal fees) arising out of or connected with your misuse of the Platform or Services, your breach of these Terms, your violation of any applicable law, or your infringement of the rights of any other Person.

17. Entire agreement

These Terms, together with the Privacy Policy, the Refund and Cancellation Policy and any Service-specific terms, constitute the entire agreement between you and the Company regarding the Platform and supersede any prior understanding on that subject.

18. Notices

You may send notices to us at support@smritipyq.in. We may give you notice through the Platform or using the contact details associated with your account. Notices are treated as received when sent, unless applicable law requires otherwise.

19. No waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later. A waiver is effective only if it is in writing and signed by the Company.

20. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics, war, civil unrest, strikes, failure of utilities, internet or telecommunications services, or acts of government or regulatory authorities.

21. Governing law and dispute resolution

These Terms are governed by the laws of India. Subject to any right you have under applicable consumer-protection law, the courts at Lucknow, Uttar Pradesh have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Platform. Before commencing proceedings, the parties will attempt in good faith to resolve the dispute by writing to support@smritipyq.in.

22. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

23. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, reorganisation or sale of assets.

24. Survival

Any provision of these Terms that by its nature should survive termination or expiry will survive, including provisions on intellectual property, disclaimers, limitation of liability, indemnification, notices and governing law.

25. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Platform after a change takes effect means you accept the revised Terms.

26. Contact

Questions about these Terms can be sent to support@smritipyq.in.